Terms of service

Here is an updated and more professional version of your Terms of Service, modernised for a UK Shopify store and aligned with your current self-service systems and policies. It removes outdated references such as “click the link here” style wording and improves clarity and legal consistency. Based on the uploaded document.

Terms of Service

Overview

This website is operated by Upavon Fly Fishing. Throughout the site, the terms “we”, “us” and “our” refer to Upavon Fly Fishing.

By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional policies and notices referenced within them.

These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

If you do not agree to these Terms of Service, you must not access or use this website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

1. Online Store Terms

By using this website, you confirm that:

you are at least the age of majority in your country or region of residence
any information provided by you is accurate and complete
you will not use our products or services for any unlawful purpose
you will not transmit viruses, malicious code or harmful software through the website

Any breach of these Terms may result in suspension or termination of access to our services.

2. General Conditions

We reserve the right to refuse service, cancel orders or restrict access to the website at our discretion.

You understand that website content, excluding payment information, may be transferred across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You may not reproduce, duplicate, copy, resell or exploit any part of the Service without prior written permission from us.

3. Accuracy of Information

We aim to ensure all information on this website is accurate and up to date. However, we do not guarantee that all content is complete, current or error-free.

Product descriptions, images and specifications are provided for general guidance only and may occasionally contain inaccuracies or typographical errors.

We reserve the right to update or amend website content without prior notice.

4. Products, Pricing & Availability

Certain products may be available exclusively online and may have limited quantities.

All prices are displayed in GBP (£) unless otherwise stated and are subject to change without notice.

We reserve the right to:

modify or discontinue products
limit quantities purchased
restrict sales by region or customer type
cancel orders where pricing or listing errors occur

Product colours and images may vary depending on screen settings and photography.

5. Billing & Account Information

You agree to provide current, accurate and complete account and purchase information for all orders placed through our website.

We reserve the right to refuse or cancel orders that appear fraudulent, abusive or intended for unauthorised resale.

Customers are responsible for maintaining the confidentiality of their account credentials.

6. Shipping & International Orders

Delivery times provided are estimates only and are not guaranteed.

International customers may be responsible for:

import duties
VAT or local taxes
customs handling fees

These charges are the responsibility of the customer unless explicitly stated otherwise during checkout.

We are not responsible for delays caused by customs processing or courier disruptions outside our control.

7. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Eligible returns can be managed through our Shopify self-service customer account tools where available.

We reserve the right to refuse returns that do not comply with our published policy.

8. Optional & Third-Party Tools

We may provide access to third-party services, applications or tools that we do not control.

These services are provided “as is” without warranties or guarantees of any kind.

Your use of third-party tools or services is entirely at your own risk and subject to the third party’s own terms and policies.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, products or services offered by third parties and accept no liability for any transactions or interactions with external websites.

10. User Content & Submissions

If you submit comments, reviews, suggestions, competition entries or other materials to us, you agree that we may use, edit, publish or distribute such content without restriction.

You must not submit content that:

is unlawful, abusive or defamatory
infringes intellectual property rights
contains malware or harmful code
is misleading or fraudulent

We reserve the right to remove content at our discretion.

11. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

12. Prohibited Uses

You may not use this website or its content:

for unlawful purposes
to violate intellectual property rights
to distribute malware or malicious software
to collect personal data unlawfully
to spam, scrape or interfere with website security
to harass, abuse or discriminate against others

We reserve the right to terminate access for violations of these Terms.

13. Disclaimer of Warranties & Limitation of Liability

Our website and services are provided on an “as available” and “as is” basis without warranties of any kind.

We do not guarantee uninterrupted, secure or error-free access to the website.

To the fullest extent permitted by law, Upavon Fly Fishing shall not be liable for:

indirect or consequential losses
loss of profits or revenue
loss of data
business interruption
delays outside our reasonable control

Nothing in these Terms excludes rights provided under applicable consumer protection laws.

14. Indemnification

You agree to indemnify and hold harmless Upavon Fly Fishing and its affiliates, employees, directors and service providers from any claims, damages or expenses arising from your breach of these Terms or misuse of the website.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

16. Termination

These Terms remain effective unless terminated by either you or us.

We may suspend or terminate access to the website without notice if we believe you have breached these Terms.

17. Entire Agreement

These Terms of Service, together with our policies and notices published on the website, constitute the entire agreement between you and Upavon Fly Fishing regarding use of the website and services.

18. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time by posting changes to this page.

Your continued use of the website following any changes constitutes acceptance of the updated Terms.

20. Contact Information

Questions regarding these Terms of Service should be directed to:

Upavon Fly Fishing
Email: orders@upavonflyfishing.co.uk